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People Impact Assessments

People Impact Assessment (PIA) is a tool to assist us in determining the relevance and implications of our decisions on different groups of people

To be effective and efficient in the delivery of public services depends on not only a good understanding of the needs of the customer (internal and external) but also undertaking activities that seek to take account of these needs, recognising that one size does not fit all. 

Inclusivity flag - People Impact assessments